After the purchase has been made your cashback appears in your LetyShops account with "Pending" status.
This status is used for the period of time required for the shop to confirm your order and to send commission for that to us. Please pay attention that cashback is not credited for cancelled and returned orders that's why the cashback confirmation period can be quite long in some cases. After your purchase has been confirmed cashback is added to your account balance.
Cashback confirmation period differs for each shop. You can find it on the shop's page.
An approximate date on which your cashback should be credited to your account balance can be found under the "My cashback" section among the order details.
To speed up cashback accrual for the purchase made on AliExpress please confirm the order delivery in your AliExpress account.
Please pay attention that in case of travel services the cashback waiting time starts from the date of departure from the hotel or from the date of rendering the service. E.g., if you have booked a hotel on Booking.com for the period from September 1 till September 15, the cashback waiting time starts on September 15. Since average cashback confirmation time for Bookimng.com is 90 days the approximate cashback confirmation date will be December 15.
If you have not received any cashback after the approximate confirmation date had passed, please contact our customer support.